ITIL 4 Certification

ITIL 4 has been designed to help organizations meet the increasing demand from the current complex digital environment. The new scheme is aligned with ITIL v3 and has been streamlined to encourage conversion beyond ITIL Foundation level.

This document outlines the recommended journeys for ITIL v3 candidates to transition across to ITIL 4.

The benefits of a candidate moving to ITIL 4 are:

Demonstrates that a candidate has the knowledge to navigate the modern digital landscape

Shows that a candidate’s certification/skills are up-to-date

We have created recommended routes that allow candidates to transition while still gaining the skills and knowledge needed to understand the core concepts of ITIL 4.

ITIL V3 Foundation

If a candidate has taken only ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation in order to be able to transition to the new scheme.

There is a large amount of new material in ITIL 4 Foundation therefore a new single exam is required to assess end- learners knowledge of the new ITIL 4 Foundation guidance.

ITIL 4 Foundation is scheduled for release in Q1 2019.

ITIL V3 intermediate (3 or 4 credited achieved)

End- learners holding a low number of credits beyond Foundation have two recommended options to transition to ITIL 4 dependent on what they want to achieve in the scheme.

OPTION 1: They are encouraged to take ITIL 4 Foundation and a further module in their preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader.*

OPTION 2: They are encouraged to achieve 17 credits from ITIL v3 to become eligible to take the ITIL Managing Professional transition module.

The examinable modules for ITIL Managing Professional and ITIL Strategic Leader will be available in H2 2019.


If a candidate has no intention of pursuing the ITIL Managing Professional designation, there are still options to be offered among the ITIL Specialist modules and/or ITIL Strategist module. The recommended route for these candidates would be to take the most relevant module in their area of practice/interest.

This will enable candidates to show that their ITIL designation is current and also to gain a deep-dive into a particular specialism related to their field.

If a candidate chose to take the ITIL Strategist module, they would also have the benefit of this being a universal module that is relevant to both ITIL Managing Professional and ITIL Strategic Leadership streams.