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ITIL® V4 foundation

This module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods.

It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL Specialist Create, Deliver and Support is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to- end delivery.

From:

$880

ITIL 4 Overview The purpose of ITIL 4 is to provide organizations with comprehensive guidance for the management of information technology in the modern service economy. ...
ITIL® 4 Foundation Certification
Starts Mar 2
$513